KNPL's role is limited to that of a structured process driven mediator assisting customers to connect with service providers/professional contractors for its outstanding home painting experience with genuine Nerolac products and allied tools.
The Contractor through its independent assessment engages with the site work referred by the Company. The Company specifically states that provision of painting services is subject to contract between the customers and the Contractors. The Company supplies paint through its authorized dealers and provides training only. The company only acts as a bridge between the customer and the Contractor, and it is entirely left upon the customer and the Contractor to work out the modalities of executing the work.
The Company does not act as a last stop service provider. The Company has limited control over the painting services delivered by the Contractor and the Company makes only a sincere attempt to assist and guide the customers in order to avail best service and hence does not take responsibility of suitability, reliability, timeliness, or accuracy of the painting services provided by the Contractor. Therefore, in no event the Company shall be liable or responsible in any way for any direct, indirect, incidental, consequential or punitive action arising out of your availing the services offered on this platform.
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